1By phone: 0800 374 076

Office Hours

Mon-Fri 09:00 - 17:00
Sat - Closed

Why not request a no obligation site survey?

Closomat - Company Profile

Total Hygiene, the company behind the Closomat brand, has a vision to enable everyone to deal with their intimate toileting needs with as much independence, dignity and control as possible, at home and away, however big or small the space.

It has been, and continues to be, our mission to deliver that vision with the highest level of professional yet personal service for the whole life of our relationship with you, from initial advice, consultation, through installation, to future service & maintenance.

Closomat re-assurance

Established over 55 years ago, through founder Robert Willan’s desire to deliver that vision for his own parents, the company is still today family-owned. It is the only manufacturer in its sector whose contact points, office, including sales, support and service, purpose-built production and assembly plants, are in the UK. It is the only company in the sector that has a dedicated, in-house service team, optimising our ability to address any problems in a timely fashion.

The Closomat Palma Vita

is the brand leader. Every unit is built by hand, and fully tested before leaving the factory. Today, over 55,000 Closomat wash & dry (automatic shower) toilets have been sold. Some are still in daily use at least 30 years after first being installed. Unlike any other toilet of its kind, it can be adapted, accessorised as you change, continuing to meet your precise requirements, for as long as you need it.


Needing help to go to the loo is life-changing. Our team understands that. Home demonstrations can be arranged, free of charge. You can ‘try before you buy’ in a range of strategic venues across the country (see our website for a map of locations). A free, no obligation survey is part of our offering. Installation can be carried out by ourselves, or a competent person. We commission every unit (included in the purchase price). We spend time with you, explaining how the equipment works, so you and your carers/family are all comfortable with it. A 12 month guarantee is standard, with options to extend.
Service & maintenance packages are available on request, from as little as 50p/day+. Dedicated customer support line: 0800 374 076*.
For social housing providers we offer the capability for the asset of a Palma Vita to be re-allocated wherever needed, with a complete factory refurbishment inbetween.
We can deliver a complete assisted,accessible toilet (Changing Places, Space to Change, Hygiene Rooms) via a unique ‘pick and mix’ offering – design advice, supply, install, project management, future service & maintenance. With our extended range of assistive technology, we can help multi-occupancy buildings (student accommodation, hotels, care homes) meet the bathroom accessibility requirements advised by BS8300:2009.

+ service contracts are available for 1-5 years, and can be paid annually or monthly
* office hours are Monday-Friday 9.00am-5.00pm; after hours an answerphone service operates, which is checked regularly and messages actioned as quickly as possible.